GK
Gareth K

1 reviews | Active since Mar 2009

05 Oct 2015, 09:23

Now this is mandatory

I went to the cold meat section in the deli and asked the assistant, Mshololo, if she had any sandwich ham in stock, to which she rep**** yes. I asked her if she could cut me eight slices. Her response, in a very rude and arrogant tone was \Why must I cut it?"I rep**** that I was the customer and that I is what I required. She proceeded to tell me that I must take the sandwich ham that was on the counter and that she was not going to cut eight slices for me. I was now irate and decided to address the issue with management. When relaying the incident to Roshan"

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Oct 2015, 10:59
Official
Hello garithk,

Please accept our sincere apologies for this very poor service related incident, and for any inconvenience caused.

I have escalated this matter to our KZN regional office for their attention and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,