tT
tasneembehardien T

1 reviews | Active since Sept 2016

11 Sept 2016, 10:38

Now canal walk won't refund me on their expired chicken

<p>I bought 8braaipacks of fresh chicken from pnp canal walk last week. When I cooked it it smelled off. I checked the expiry date and it said the 08/08/2016. When I called the manager he told me he won't reimburse me or replace it without a slip. I even told him I'll bring the food I made so he can smell it and he laughed at me. Gave me attitude saying they won't sell expired chicken and spoke to me like I was stupid for even suggesting that I bought it at the store. When I threatened to put them on hellopeter he tells me I should go ahead and do it if it makes me happy. Pathetic service and attitude from Thabo the so called manager! </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Sept 2016, 10:54
Official

Good day Tasneem,

Thank you for taking the time to write to us.

Please accept our apologies for the poor product experience.

We are busy addressing your complaint with our management team.

Kind regards,

Vanitha Venketas