Nothing ASAP about Pick n Pay ASAP

I would have given the app -5 stars if it was possible. Ordered items through the app and payment was deducted from my bank account, but the order did not go through. I contacted the call centre and was advised to wait for a refund, which could take up to 2 hours. Disappointing experience, especially since the payment went through but the order didn’t. Hoping the refund reflects soon.