NM
Nompumelelo M
1 reviews | Active since Nov 2019
01 Oct 2024, 17:58
Nothing ASAP
Nothing ASAP about their delivery app always out of the TAT of 60 minutes useless compared to their competitors
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Replies (1)
Pick n Pay's replyOfficial
03 Oct 2024, 14:03Hi Nompumelelo,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply03 Oct 2024, 14:03
Official
Hi Nompumelelo,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,