MD
Marthinus D
1 reviews | Active since May 2014
18 Sept 2019, 12:04
Not worth the stop
So many prices are not in the right place. They are always understaffed and slow. Stock is limited, one day we couldn’t even get refuse bags.
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Replies (3)
Pick n Pay's replyOfficial
19 Sept 2019, 12:23Good day Martinus,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply19 Sept 2019, 12:23
Official
Good day Martinus,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
MD
Marthinus D's updateReviewer Update
19 Sept 2019, 23:11Thank you for your response, I was contacted by the store manager today.
MD
Marthinus D's update19 Sept 2019, 23:11
Reviewer Update
Thank you for your response, I was contacted by the store manager today.
MD
Marthinus D's updateReviewer Update
30 Sept 2019, 14:45After visiting the store, still not satisfied. We asked a person a question nicely, we were greeted with a what? Asking her to check if one item in the deli is in stock, the person rolled their eyes, walked to the back slowly and shuffled back. Said no, then we still greeted her properly and just heard a hmph as we turned around.
MD
Marthinus D's update30 Sept 2019, 14:45
Reviewer Update
After visiting the store, still not satisfied. We asked a person a question nicely, we were greeted with a what? Asking her to check if one item in the deli is in stock, the person rolled their eyes, walked to the back slowly and shuffled back. Said no, then we still greeted her properly and just heard a hmph as we turned around.