GS
Gavin S

1 reviews | Active since Sept 2016

02 Sept 2016, 11:23

Not so Super Animals!

<p>I shopped with my nine-year-old daughter at Pick n Pay Wynberg and purchased goods to the value of R180.78, thus qualifying for a pack of Super Animal cards. I used a R50 voucher that I had received for spending more than R500 on the "23rd of August special promotion". The R50 voucher reduced the transaction to R130.78 which, according to the cashier, being less than R150, no longer qualified for cards. I queried this and the cashier and one of her colleagues standing nearby emphatically confirmed (with a certain amount of triumphant glee I have to add) that we didn't qualify. My daughter had just got over the disappointment three weeks previously, of saving up for a Super Animals card reader, only to be told that they were out of stock and Pick n Pay were no longer going to produce them anymore. And now the disappointment of not being given what for Pick n Pay are just four measly cards. Shame on you Pick n Pay! </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Sept 2016, 14:04
Official

Good day Gavin

Thank you for taking the time to write to us.

In order for our systems to recognise that you have earned Super Animal cards, your total spend after your discounts needs to be R150.00

You are most welcome to view the T’s and C’s here: http://www.picknpay.co.za/competition-tcs/super-animals-promotion?_ga=1. ********** 4. ********** 098. ********** 425

Kind Regards

Anwar Mooideen