Not so smart shopper

<p>On 16 June, I shopped at the Honey Junction Family Pick n Pay and I tendered my Smart Shopper card to pay for the bulk of my purchase. I had over R1000 on my Smart Shopper card. Cashier LoveJoy Mangumbi served me.</p> <p>I told her that I would pay for the rest with my debit card.</p> <p>It turned out they had deducted my Smart Shopper points and also debited the full amount to my debit card, meaning that I had paid almost double the actual amount. </p> <p>My daughter went there the next day, but they claimed they couldn't do anything without the till slip not even with my Smart Shopper card.</p> <p>Fortunately we found the till slip and I went back and spoke to Petro, who works in the office. She took all the details from my till slip and my contact details and promised to get back to me.</p> <p>After not hearing from her for a week, I went back and spoke to Kevin, who said he would give her a message to call me the next day, which was this past Monday. </p> <p>Well, I still haven't heard a word. I am bitterly disappointed in a shop that I have been frequenting since it first opened. I have been buying everyting there for many years. But this smells of dishonesty and lack of integrity</p>