MC
Mikaela C
1 reviews | Active since Jul 2019
18 Jul 2019, 14:23
Not impressed customer
Every time one goes to Pick n Pay Cavendish, there is never ANYBODY at the cold meats section. One always has to go and find someone to ask for assistance and this is NOT on.
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Replies (2)
Pick n Pay's replyOfficial
18 Jul 2019, 17:36Good day Mikaela,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply18 Jul 2019, 17:36
Official
Good day Mikaela,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
MC
Mikaela C's updateReviewer Update
18 Jul 2019, 17:44Thank you for your response. I am at Pick n Pay in Cavendish often, and 9 times out 10 there is nobody there. When someone does come around, it's almost like it is a mission for them to come and assist. I am a loyal customer to Pick n Pay and wouldn't want to stop going because of bad service. I as a customer should not have to go find somebody to assist me.
MC
Mikaela C's update18 Jul 2019, 17:44
Reviewer Update
Thank you for your response. I am at Pick n Pay in Cavendish often, and 9 times out 10 there is nobody there. When someone does come around, it's almost like it is a mission for them to come and assist. I am a loyal customer to Pick n Pay and wouldn't want to stop going because of bad service. I as a customer should not have to go find somebody to assist me.