LS
Lynne S
1 reviews | Active since Mar 2020
09 Jan 2020, 20:24
Not honouring pricing policy
Hello Pick n Pay. One Facebook you have advertised a picture of Huggies Gold Jumbo pack at R128. I have taken a screenshop as proof. Your policy is "The price you see is the price you pay". I raced through to Beacon Bay Superstore only to find that that price is not being honoured. I drove 120km total only to find tgat you do not keep your promise.
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Replies (2)
Pick n Pay's replyOfficial
10 Jan 2020, 09:25Good day Lynne Steenfeldt,
Thank you for contacting Pick n Pay. Please note the picture did not match the description of the advert, our marketing team picked it up and it was corrected. Sincere apologies for the inconvenience caused.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay. Please note the picture did not match the description of the advert, our marketing team picked it up and it was corrected. Sincere apologies for the inconvenience caused.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply10 Jan 2020, 09:25
Official
Good day Lynne Steenfeldt,
Thank you for contacting Pick n Pay. Please note the picture did not match the description of the advert, our marketing team picked it up and it was corrected. Sincere apologies for the inconvenience caused.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay. Please note the picture did not match the description of the advert, our marketing team picked it up and it was corrected. Sincere apologies for the inconvenience caused.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
LS
Lynne S's updateReviewer Update
10 Jan 2020, 09:28Yeah thanks Pick n Pay.
I wasted 120km fuel because of your mistake.
I wasted 120km fuel because of your mistake.
LS
Lynne S's update10 Jan 2020, 09:28
Reviewer Update
Yeah thanks Pick n Pay.
I wasted 120km fuel because of your mistake.
I wasted 120km fuel because of your mistake.