jG
jade G
1 reviews | Active since Nov 2013
12 Apr 2019, 19:56
Not honoring reward stickers
Good Day,
My partner and I spent R600.00 at your branch near Eastleigh but they didn't have stickers.
If we had known this we would've gone to a different branch.
I think if you have rewards advertised then you should ensure that your stores can honor those rewards.
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Replies (1)
Pick n Pay's replyOfficial
15 Apr 2019, 15:18Good day Jade,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please take note that the Vivo stamp collection is only available at the Hyper Stores and not at the other stores.
Should you wish to collect the stamps please visit your nearest Hyper Store for your next shopping.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us.
Please take note that the Vivo stamp collection is only available at the Hyper Stores and not at the other stores.
Should you wish to collect the stamps please visit your nearest Hyper Store for your next shopping.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply15 Apr 2019, 15:18
Official
Good day Jade,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please take note that the Vivo stamp collection is only available at the Hyper Stores and not at the other stores.
Should you wish to collect the stamps please visit your nearest Hyper Store for your next shopping.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us.
Please take note that the Vivo stamp collection is only available at the Hyper Stores and not at the other stores.
Should you wish to collect the stamps please visit your nearest Hyper Store for your next shopping.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team