NOT HAPPY
<p>Our company orders online from Pick n Pay EVERY month. never has there been an issue, until today. while i was packing the groceries into the cupboard, only realised after the Jik had spilt on my brand new black top. surely you check all items before sending them off to clients?? clearly someone HAD to open the bottle of Jik for some important reason .... Im really not happy!! i know its just a top, but its the fact that its brand new and money was spent on it and now it cant be worn. Be careful people who shop online from Pick n Pay!! </p>
Good day Jenna Coetzee,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to you.
We view this incident in a very serious light and are busy addressing this with our online team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Jenna Coetzee,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to you.
We view this incident in a very serious light and are busy addressing this with our online team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,