KR
Kaegan R

1 reviews | Active since Jun 2016

21 Jun 2016, 14:54

Not Happy

<p>Hi,</p> <p> </p> <p>I bought pick n pay's new (I think) chilli sausage and it tasted like old wine. It was really disguting. This isnt the first poor product I've purchased from pick and pay. I've been shopping at pick and pay for about 6 years and after this incident (one of many) I decided to go to checkers - surprisingly they were brilliant!!! I would recommend checkers to any customer. </p>

0
Replies (5)
KR
Kaegan R's update05 Jul 2016, 13:58
Reviewer Update

Hi,

I would really like to recognise and thank Johan for his brilliant customer service abilities and the effort in resolving my complaint. He wears his customers shoes and is very proud of the company he works for. He is defnitely an asset and deserve a higher title. I will gladly return to his store. I've never met anyone so dedicated and helpful in any other Pick n Pay store. You should be proud!

Pick n Pay
Pick n Pay's reply05 Jul 2016, 14:39
Official

Dear Kaegan Ryan

Thank you for your communication about the customer service received.

We really appreciate this feedback.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise

KR
Kaegan R's update08 Jul 2016, 07:08
Reviewer Update

Thansk Marise. Did Johan receive this feedback too?

Pick n Pay
Pick n Pay's reply08 Jul 2016, 07:29
Official

Dear Kaegan Ryan

Yes he did

Regards

Marise

KR
Kaegan R's update13 Jul 2016, 14:05
Reviewer Update

Thanks Marise! You're a star!