1 reviews | Active since May 2016
Not delivering as promised but still charged credit card
<p>Despite phone calls and emails to their customer support, there are still items missing from our order which is marked as delivered but has not been delivered. We were therefore charged for items which we did not receive.</p> <p>Their customer support is exceptionally poor (I dealt with a Cindy).</p> <p>Please do not make use of their Online Shop - I gave them 2 chances and both failed.</p>
Good day Jan,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
We are following up on your complaint and will revert with feedback.
Kind Regards
Anwar Mooideen
Good day Jan,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor service received.
We are following up on your complaint and will revert with feedback.
Kind Regards
Anwar Mooideen
Hi Anwar, there is really no point in apologising. I still have not had any feedback after being promised by Cindy that you will get back to me that same day.
Hi Anwar, there is really no point in apologising. I still have not had any feedback after being promised by Cindy that you will get back to me that same day.