1 reviews | Active since Feb 2011

08 May 2015, 13:18

Not Customer Focussed

I pop into this store every Thursday, and am aware of the recent renovations, which, aren't too inconvenient for us, as customers. Unfortunately your staff don't seem to share the same sentiment! Your lady at the Deli, was so rude to me this Thursday, I asked her to slice Ham for me, and she abruptly said \machine is broken"! Why then"

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 May 2015, 15:00
Official
Hello pjm,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***