1 reviews | Active since Jun 2011
Not complying with policy
<p>I went to draw money at centre and the ATM was not working, i then went to pick n pay Dundee and bought some cooldrinks and wanted to draw money, the teller just said no she does not have money, i told here to get, and the manager came with a ****py attetude that a store with 10 tellers dont have enough money to serve their customers, i then phoned Shane the store owner , same storie, when i told him that he is not complying to pick n pay's policy he just said , o what policy is that. with no regards to the customer and a bombastic tone like he does not care.</p>
Good day Norman,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Dundee store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Norman,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Dundee store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
