1 reviews | Active since Aug 2010

30 Mar 2015, 10:43

Not Clean Service or Expectations

Myself and my sisters went to the Pick 'n Pay in Ottery to buy the 21 Ariel washing capsules that was on sale early FEBRUARY. They were out of stock on day 2 and even though we got the slips to buy the washing powder after the sale price, I have been calling every week ever since and they never have in stock or in store.<br> I truly find this absurd and ridiculous that a HYPER MARKET can't supply a simple thing as \washing powder"for almost 2 months now! The worst is that we need to call each and every single time and no-one can make an alternative plan.<br> It's very frustrating and the credibility of the store is pathetic!<br> """

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Mar 2015, 14:06
Official
Hello Ateekah,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***