AG
Annemarie G
1 reviews | Active since Mar 2009
12 Feb 2015, 07:02
Not allowed to leave without buying
It is very inconvenient to leave this shop if you only came to check prices or haven't found what you were looking for. You have to squeeze past customers queuing at the tills as you are not allowed to exit where you came in. I really can't see that this has anything to do with security as there is a guard at the entrance (to stop customers from exiting). This makes me think twice before visiting this store.
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Replies (1)
Pick n Pay's replyOfficial
12 Feb 2015, 08:52Hello avdd,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply12 Feb 2015, 08:52
Official
Hello avdd,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***