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Jill S

1 reviews | Active since Jun 2010

05 Sept 2015, 15:16

Not advertising that Stikeez out of stock.

I specifically went to Pick 'n Pay to buy my groceries so that I could obtain Stikeez for my daughter. It was only when I asked the cashier about the Stikeez did she tell me that they are out of stock. Nowhere in the store did they advertise that they were out of stock. This is quite annoying as I specifically came to this shop for the Stikeez. They did not suggest that I can collect it at a later time or obtain it from another store. I don't intend supporting that Pick'npay in future. Very poor service.

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Sept 2015, 10:02
Official
Hello Arianne,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***