AC
Amanda C

1 reviews | Active since Jul 2017

19 Jul 2017, 12:36

Non-usable highlighters

<p>Yesterday (the 18th of July 2017) I bought a four pick of Pick 'n Pay branded highlighters. Once I got home and tried to use them three out of the four were completely dried out and the fourth one only lasted a few hours. This has happened in the past too with the same brand. </p> <p>I paid money for a product which did not give me any use and due to this I am very unhappy with the Pick n Pay "no name brand" </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jul 2017, 16:03
Official

Good day Amanda,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

Best regards,