NON EXISTENT CUSTOMER SERVICE BY PICK N PAY ASAP

I placed an order using the Pick n Pay ASAP app on the 26th August 2021 and later that evening a third of my order was delivered around 7pm. I made a follow up with Pick n Pay on the balance of my order which I had duly paid for and was told that through the email from a Tamminique du Preez that the rest of my order would be delivered on Monday, 30 August 2021. Today it's Wednesday 01st September and my order is still not delivered, no one has called to explain and when I phone I am told they are not sure what happened to my order. This would be the first and last time I use the pathetic app. Clearly Pick n Pay is way in above their heads in this. Customer service non-existent, when you call in you are promised an agent will call you back which never happens. The irritating auto responses are the worst. Just gracefully exit this space because your customer service is atrocious or non existent. Pathetic!!!!