CB
Carol B
1 reviews | Active since Mar 2016
28 Jun 2021, 17:07
Non existent customer service
I placed an order on 27 June and received only half the items with no explanation. I tried to call the customer service line but it just plays a message that voicemail is not available on this line. Today I tried again with the same result. I sent a message on the app and was asked to list the missing products - 6 hours later I have no response. I sent an email yesterday - no response. They have my money but I do not have the products and the service is non existent.
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Carol B's updateReviewer Update
16 Jul 2021, 20:06Ok so now I have another issue and it has not been resolved but I received an email saying it has been resolved. BOTTLESSupport Team
https://bottles.freshdesk.com/helpdesk/tickets/187788 I am still awaiting delivery of my 3 sugar free tonic water. I really think it is the Gallo Manor Pick n Pay that is at fault but this is not good for you.
https://bottles.freshdesk.com/helpdesk/tickets/187788 I am still awaiting delivery of my 3 sugar free tonic water. I really think it is the Gallo Manor Pick n Pay that is at fault but this is not good for you.
CB
Carol B's update16 Jul 2021, 20:06
Reviewer Update
Ok so now I have another issue and it has not been resolved but I received an email saying it has been resolved. BOTTLESSupport Team
https://bottles.freshdesk.com/helpdesk/tickets/187788 I am still awaiting delivery of my 3 sugar free tonic water. I really think it is the Gallo Manor Pick n Pay that is at fault but this is not good for you.
https://bottles.freshdesk.com/helpdesk/tickets/187788 I am still awaiting delivery of my 3 sugar free tonic water. I really think it is the Gallo Manor Pick n Pay that is at fault but this is not good for you.