NON-EXISTENT Customer Care

On December 16 2020 I emailed *** and complained about an advertised discount item that I hd not received. I got the standard boilerplate reply - on December 18 I again sent an email reminding them that I was still awaiting a reply.

I then phoned the call centre on Dec 22 - I was given a reference number *** and promised that someone would get back to me just after Christmas.

Today (Jan 05, 2021) I STILL HAVE NOT RECEIVED a REPLY.

Unfortunately this is typical of PicknPay Customer Care. Basically based on my past experiences with PicknPay Customer Care I have yet to receive any successful outcomes with them. There will no doubt be insincere apologies but I suggest PicknPay management visit Checkers on how to deal with customer issues.