YS
Yahya S
1 reviews | Active since Feb 2017
18 Nov 2019, 16:14
Non existence of customer service
Contacted customer care in September regarding a query. Still have not heard from them 3 months later
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
19 Nov 2019, 09:06Good day Yahya,
Thank you for choosing Pick n Pay.
Please accept our apologies for the service and inconvenience experienced.
We view this incident in a very serious light, we noticed that this was escalated and are busy following up with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply19 Nov 2019, 09:06
Official
Good day Yahya,
Thank you for choosing Pick n Pay.
Please accept our apologies for the service and inconvenience experienced.
We view this incident in a very serious light, we noticed that this was escalated and are busy following up with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
YS
Yahya S's updateReviewer Update
25 Nov 2019, 16:04hi, this message was rep**** to on 19 November 2019.
Its 25 November and still no one has contacted me like you previously stated.
Its 25 November and still no one has contacted me like you previously stated.
YS
Yahya S's update25 Nov 2019, 16:04
Reviewer Update
hi, this message was rep**** to on 19 November 2019.
Its 25 November and still no one has contacted me like you previously stated.
Its 25 November and still no one has contacted me like you previously stated.