DN
Danie N

1 reviews | Active since May 2011

19 Dec 2015, 12:15

Non delivery

I am completely appalled by the pathetic service by pnp online. I placed an order online for products I needed for a birthday party I was hosting. I selected the more expensive early morning time slot as I needed the groceries for the midday party. The groceries have not been delivered yet and the call center can't help me.... Technical issues.... Fool me once. I will not support Pnp online or any other Pnp store any time soon.

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Dec 2015, 09:14
Official
Hello danienel,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***