DP
Danelle P

1 reviews | Active since Jul 2015

20 Jul 2015, 16:13

Non attentive staff

While shopping @ Pick 'n pay Clothing in Secunda mall today I slipped and fell in the middle of the main aisle and in clear view of the entrance. The store staff where all to buzy with their own personal conversations at the counter to even notice and even after I stumbled to my feet no one had offered me any assistance and I walked out of the store in pain. If the staff can't even notice a tall woman falling down in plain site what else don't they miss!?

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Jul 2015, 09:29
Official
Hello DanelleP,

Please accept our sincere apologies for this awful incident. We do hope you are feeling better.

I have escalated this matter to our Gauteng Regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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