KN
Khanyisile N

1 reviews | Active since May 2016

06 Dec 2016, 14:04

Nomfundo needs to talk less and focus more

<p>Nomfundo charged me for 3 sunlight bars and i only bought 2, what irritates me is that when i went back to get these credited she blamed the kids i was with saying they must have pulled one bar and she charged it again, when instead shenwas busy talking to her colleagues and not focusing on the sale. One customer even stepped out of the line to tell her and her friends that the talking is what makes the line not move. I am not impressed at this as petrol isnt cheap, she would serve more people if she chatted less</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Dec 2016, 10:45
Official

Good day Khanyisile Nxumalo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas