1 reviews | Active since Feb 2015
Noleen treated me as if I was trying to cheat
Good day<br> We had a pricing problem in Pick'n'Pay Nonesi Mall, Queenstown this morning. The shelf price was R12.99 but scanned as R20.99.Cashier send the packer to check and I showed her from where I took it. Cashier called the supersisor Noleen.<br> The moment she was called to make the correction she was not in a good mood. She said she has to verify it herself ( it was verified by the packer before) Being a sunday and first if the month there were lot of people in queue and they started shouting at me as if I am delaying them. Only four tills were open. Noleens attitude was that I was trying to cheat or something like that. <br> Infront of all those people I was made a ***** or a fool as if it was my mistake that I took the product from a different place. This kind of an attitude was unlike pick'n Pay staff.
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
