OV
ODETTE V

1 reviews | Active since Oct 2011

01 Aug 2022, 11:27

NOBODY AT CUSTOMER SERVICE/HO CAN ASSIST WITH A SIMPLE QUERY !!!!

I called PnP customer care to query something but was transferred 5 times to 5 different departments and nobody could assist me . I also spoke to Yolanda in the ASAP/online department and she clearly does not have any customer service experience whatsoever ! She transferred the call while I was still busy speaking to her ,can you imagine that!!! NOBODY WAS ABLE TO ASSIST ME IN ALL OF THE DEPARTMENTS I WAS TRANSFERRED TO !!!!

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Replies (1)
OV
ODETTE V's update14 Aug 2022, 12:23
Reviewer Update
I still need assistance . WHY DOES NOBODY AT PICKNPAY KNOW HOW MORE TIME WORKS ? I'd Like the CEO to explain this to me please ? There's something I want to purchase at the Clearwater store but the Moretyme is not available there .