No worries in the world

Let me just say the time now is 09:51 and I'm standing the the que for about half and hour and only 7 people infront of me. 19 tills and only 5 tellers..... Only have 2 words=\ F*#cking Pathetic""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;107055;893260;16;2;0;1;0;0;2;15/10/02 15:11;282;NULL;15/10/01 12:25;15/10/01 10:29;Contract ended, but they are still debiting my a/c;***;Accounts Department;***;My contract with Mtn ended end of June 2015. I did put a month's notice well in advance. Mtn is still debiting my account up to this day, even though I have sent them several requests not to do so.<br> <br> I keep on reversing these debits monthly and this is costly for me.<br> <br> I would like Mtn to stop debiting my account and pay the costs of the debit reversals.<br> <br> Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;416999;793962;16;2;0;1;0;0;2;15/10/02 13:38;282;NULL;15/10/02 10:48;15/10/02 8:56;Updating home address is not rocket science;***;;***;The simple task of updating my residential address has become the most difficult thing I have had to do this month. I have called numerous time to update my residential address and nothing gives. I do not get my statements anymore. I have just called the call center and was put on hold for 20 minutes and address was mean to be sent to me, nothing has been sent. I called again and was told my address is wrong? Lord knows how I wish I did not have to deal with 8ta call center cause you never get anything. Even this complaint might not be responded to. I hate dealing with you guys. I was also debit twice in one month, I have asked for help and nobody has come back to me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;488775;697;40;2;0;1;0;0;2;15/10/05 7:17;282;NULL;15/10/02 4:23;15/10/03 2:35;Avis has taken all my money ;8,11E+12;head office;***;I hired a vehicle and paid R1960 for one day. I went to pick up the vehicle they said i must Pay another R3600 because the voucher for the first payment could not print out. They promised to refund R3600 within 3 days. After 5 days i called them requesting the refund. Instead of paying back the money they deducted another R1880.i need my money Asap;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;208281;36;15;2;0;1;0;0;2;15/10/05 13:39;282;NULL;15/10/05 10:49;15/10/05 8:57;People who arrived after me get served first. ;;Waiter ;***;A waiter has another waiter seat me for him as he is busy. I asked to be seated by a window. 5 minutes after I arrived another group arrive and get served first by a different waiter. Come on ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903658;357;16;2;0;1;0;0;2;15/10/07 12:29;282;NULL;15/09/28 9:34;15/10/07 7:47;Sim Swap Taking 8 days.;***;;***;I went vodacom Baywest about 8 days ago for a simple sim swap. Two days later they informed<br> me that I needed an Authorization letter from a third party.After struggling for a while to obtain the<br> letter from the third party I forwarded the letter to them two days ago. My cellphone number is still<br> not working. I have my own business and you can just imagine the situation I find myself in.<br> <br> It's pathetic that in this day and age a person has to wait so long for a simple sim swap. Vodacom's<br> always boasting about their products, what about their service???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903730;893260;16;2;0;1;0;0;2;15/10/09 14:29;282;NULL;15/10/07 11:37;15/10/07 9:47;Bad Services;8,51E+12;Insurance;***;I have submitted an insurance claim in August 2015. On the 31 August 2015, I received an email stating that they will arrange collection nothing has happened. I went to the store ab no-one could help me the store assistant just said that they will collect the phone. I called the mtn insurance line directly multiple times and they just cut me off everytime. Also contacted the call centre multiple times and also unable to help me too. I even emailed insurance queries no response. I am still paying for the phone as well as insurance and I am unable to use the phone. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841108;93;5;2;0;0;0;0;2;15/10/28 14:52;282;NULL;15/10/02 21:59;15/10/07 10:10;Movies@Monte - POOR service, wont go there again!;;;***;After booking two movie tickets on montecasino website, and paying for it, the website gave me an error, thus not giving me my ticket reference. I phoned them, and received attitude from 2 ladies. After i insisted to speak to the manager, i FINALLY got my reference. On my booking date, when trying to use my reference 10 mins before the movie, my tickets showed up as canceled and they had to call the manager. The manager FINALLY managed to write my tickets out because he couldn't print it. When i gave my ticket to the security at entrance, she looked at me as if I was giving her a **** ticket (note that this had the managers signature on it) and EVENTUALLY let us in. The movie luckily didn't start yet, but as soon as it did, we were just very disappointed. The quality of the sound was VERY bad, and just the overall experience was really bad.<br> <br> I will never book a movie at Monte casino ever again, just because of this whole experience, neither will I refer any of my friends to Movies@monte. I would rather pay that price and go to Ster-kinekor. Better customer service and better overall experience!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;40949;55;14;2;0;1;0;0;2;15/10/08 15:02;282;NULL;15/10/07 12:17;15/10/07 10:20;Call centre ;6,30E+12;sales;***;When a call centre sales person phones and I tell them ((No not interested )) I dont need them to tell me I must listen so that I can make an informed decision , No is no .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;512605;47;21;2;0;1;0;0;2;15/10/08 12:26;282;NULL;15/10/08 9:16;15/10/08 7:44;Why is my policy showing as paid up;***0;Accounts;***;I am havibg endless headaches with you lot now. The the last few months my debit order has not been going off, according to you there is a block on my account. According to my bank there is not. I had to do a transfer to you for 2 months with came to R1382.40. This month again the debit order didnt go off so i will have to do another transfer for you but now when i log into the website is shows my policy as PAID UP. Why is this if i am transfering the money. 2 things to fix and get back to me ASAP, why is my policy PAID UP and why is my debit order not going off, i have never had thins problem before so why now and according to my bank the problem is on your side. I need answers soon on this.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;636604;688486;14;2;0;1;0;0;2;15/10/11 16:26;282;NULL;15/10/09 13:23;15/10/09 11:44;Bauer Pots and Pans;6,20E+12;;***;Dear Peter,<br> <br> We bought Bauer pots and pans _ 2years this December.<br> <br> The coating start to get loose and mixed with the food. We took it back to the store were we bought it from. They told us they will re-coated it at the price of R250 or R270 not sure about the price.<br> <br> We paid the price for 2 pots and a pan to get it re-coated. They don,t send it away, but give us new ones immediately. That gave me a idea that it is a common problem.<br> <br> We are now a year this December away and the pots and pans are again losing the coating from the new and the old product.<br> <br> All they can tell me at the customer service is that i must either recoated or buy new once.<br> U<br> I am not very happy at this stage because we bought the product for everlasting use. Now its going to cost me every time that i going to complain.<br> <br> Please come back to me on this.<br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904700;357;16;2;0;1;0;0;2;15/10/09 16:47;282;5;15/10/09 13:55;15/10/09 12:05;CHARGED FOR SMS TO UK NO WHICH WAS NOT MADE;SM011582;Customer services;***;was charged for SMS to a UK number which is unknown to me and the number does not even exist if you try and call it. have spoken to customer services on numerous occasions and nothing has been done, we asked for this to be escalated but nothing. The agents at the call centre are not helpful at all. I'd like this resolved ASAP and the charges to be reversed. more charges of the same nature have appeared on the latest a/c;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905252;704391;9;5;0;1;0;0;5;15/10/12 12:09;282;NULL;15/10/12 9:18;15/10/12 7:27;good;9,11E+12;Zandile ;***;I was happy with the service I got from Zandile;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905267;704391;9;5;0;1;0;0;5;15/10/12 12:32;282;NULL;15/10/12 9:39;15/10/12 7:50;Excellent service;***7;Henry;;Excellent customer service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905497;704391;9;5;0;1;0;0;5;15/10/12 17:16;282;NULL;15/10/12 14:24;15/10/12 12:34;Good Service;***5;Selina ;***;Selina assisted with a misunderstanding that took place when i was taking up a car insurance, she assisted me promptly, great attitude and according to my desires. As such i want to compliment her service to me as excellent;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905957;708013;18;2;0;1;0;0;2;15/10/15 16:04;282;NULL;15/10/13 13:08;15/10/13 11:22;5 days without any activation and no answer;8,01E+13;;***;I was phoned about a upgrade on one of my mobile contracts which is due. I upgraded to a wifi lte internet system. I have received the package on the 7th of October 2015. Since then I am phoning a couple of times each day to get the sim activated but no one answers. The phone just rings. I have logged a complaint with them on [Email Removed] and received a responds that the problem will be taken care of immediately but still it hasn't't been activated. Is this company legit? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;694550;748506;1;2;0;1;0;0;2;15/10/15 15:09;282;NULL;15/10/15 12:25;15/10/15 10:27;No feedback;8,60E+12;Online;***;I app**** for a loan 3 times now online and don't get back any feedback. If you don't assist customer on that platform remove it from your website because you are just wasting our time;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;124852;793962;16;2;0;1;0;0;2;15/10/15 17:23;282;5;15/10/15 14:32;15/10/15 12:41;Did not get what I paid for;6,01E+12;;***;Telkom had a data special that started in November 2013 and ended on 30 September 2015. This was for 2.4gb (200mb x 12) for a once off cost of R49. I went to Menlyn on 30 September to buy it and only realised the next week that I was given 1.2gb (100mb x 12).<br> <br> I k now it is only R49 we are talking about but it is worth more to me as a disabled pensioner than it does to Telkom. It is just the principle of it.<br> <br> Tried resolving it with Haddy at Menlyn and he says he never heard of the 2.4gb for R49 deal, but you can google it and it is on Telkom facebook.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;909018;704391;9;5;0;1;0;0;5;15/10/26 13:21;282;NULL;15/10/21 10:26;15/10/21 8:39;excellent;***1;thobani;***;Good service and promptly with clear information and understanding.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;864954;793962;16;2;0;1;0;0;2;15/10/21 20:56;282;NULL;15/10/21 18:11;15/10/21 16:14;Useless Agents ;8,31E+12;joshua;***;WHAT SUPPORTING DOCUMENTS ARE WAITING FOR?I SENT YOU EVRYTHING THAT NEEDED TO BE SENT AND WENA JOSHUA YOU ARE THE LAST PERSON TO COMMENT BECAUSE SURELY YOU DONT KNOW WHAT YOU ARE DOING THERE!!! I AM NOT EVEN EXPECTING A FEEDBACK FROM YOU BECAUSE YOU ARE NOT USEFUL. I PAY MY ACCOUNT ON TIME I DESERVE BETTER, I AM NOT GOING TO STOP THIS UNTIL I AM SERVED.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;909373;793962;16;2;0;1;0;0;2;15/10/22 9:46;282;NULL;NULL;15/10/22 5:04;Telkom Mobile Maponya Mall does not take their customers seriously.;9,01E+12;;***;My contract was approved 2-3 months ago but I have not received the goods. Both the cellphone and the adsl, when I go to the shop the manager simply tells me that whatever I'm looking for is out of stock and they will call me as soon as they get the stock but it's been 3 months now.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;349755;722;15;2;0;1;0;0;2;15/10/23 17:22;282;NULL;15/10/23 14:17;15/10/23 12:40;waiting for delivery from nandos goldman (florida);;katlego ;***;I called in at nandos florida (goldman street) and placed an order for delivery at 11:30 after not recieving a response at 13:00 i call them and asked them where is my order, they called the manager who is such a good lair that said 2 people came to deliver and didnt get ahold of me but some will come here within 5mins i must wait at the gate. 5 minutes later im waiting at the gate i call this nandos again and im put through to this lying idoit again that called the manager that now says we have been trying to get ahold of the delivery guys, we dont know where they are, i then told him let me rather cancel my order as i have be waiting for my order for over an hour now this clever manager says i shouldnt as they will make sure they deliver my order. I asked the security at the gate if did the nandos delivery guys come here, they said NO.<br> its now 14:35 and im still waiting for my order and nandos hasnt responded or come to deliver my food. their service is horrible.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910523;893260;16;2;0;1;0;0;2;15/10/27 12:42;282;NULL;15/10/26 9:46;15/10/26 8:00;MTN Contract phone;8,91E+12;MTN;***;Good day<br> <br> My MTN contract was due on the the 24/10/2015. I called the MTN call center agent on the 10th October 2015 after receiving an SMS that i must contact them should i not wish to upgrade my phone and I was then told that i can only make this request within 20 working days, after the 24th October 2015.<br> On the 25th October 2015, Airtime and data bundles were loaded into my account without my consent. I called the MTN call center helpline and i was told that I upgraded my phone on the 25/10/2015, and i am to produce an affidavit stating my complaints, and the process will take 7 working days.<br> I am extremely disappointed with this ********** act! as i have not requested for any upgrade. Now i am liable for a debt that i didnt sign up for! My plan was to move from MTN to another service provider but unfortunately i cannot do so until this matter has been resolved.<br> Please help me sort this matter urgently.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;548326;793962;16;2;0;1;0;0;2;15/10/26 13:24;282;NULL;15/10/26 10:35;15/10/26 8:42;Still awaiting feedback from Telkom ;8,11E+12;Various ;***;I have logged a complaint on Hello Peter about this previously and I was offered a reference number which is SM159592. I have not received any feedback regarding this complaint, other than it has been sent off to the relevant department for feedback. It is a cancellation form and I had requested that the date of cancellation be the 23/11/2015 which 30 days notice to Telkom. They have deducted the R140 odd on the 26/10/2015 which is understandable, but I want the contract cancelled on the 23/11/2015 as specified on the cancellation form Telkom's contact centre agents sent me via email on the 23/10/2015. Please ensure that this is dealt with because I will not be further inconvenienced by Telkom. It is not my fault that 2 of your cancellation email addresses do not work for your customers. Why have the facility when it does not work? Why should your customers be inconvenienced to have to go to a Telkom store to cancel that which can be done online? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910597;704391;9;5;0;1;0;0;5;15/10/26 14:21;282;NULL;15/10/26 11:29;15/10/26 9:39;Great customer service and works efficiently;***7;Nkosinathi;***;Assistance with the process of updating the banking details online which will definitely saves time in future for any policy update needed.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;512298;793962;16;2;0;1;0;0;2;15/10/28 16:02;282;NULL;15/10/28 13:16;15/10/28 11:20;Extremely bad service;6,61E+12;;***;I have a cellphone contract with Telkom. I was due to upgrade 29 September and i took al my documentation in the weekend before teh 29th. I place my order for a Huawei phone on promotion. i still have not received it. i tried contacting the branch in Cape Gate, no answer. i went there - only to find out that the telephone line and internet line is the same - my word they are telkom can they not afford another line. so i cannot contact the branch and trying to call the call centre is even worse. hold on for 10 minutes not to get anywhere. Marlon is the only one in contact with me via his own email - which i appreciate - but after a month! still no phone. first it was don't know what problems, then the order has been placed, the same the week after and again. after a month i still have no phone!!! what kind of service is this and when you call the callcentre they play these nice adverti*****ts of how much their clients mean to them - i dont think so!!!<br> <br> <br> <br> terrible service!!! i am so frustrated!!! this issue is not being resolved.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;911741;793962;16;2;0;1;0;0;2;15/10/28 17:28;282;NULL;15/10/15 14:31;15/10/28 12:46;TELKOM - NO Internet for 2 WEEKS. Losing Money;8,61E+12;Telkom;***;I have had no internet since 15 October.<br> I have called Telkom numerous times & a technician came ONCE last week & DID NOT FIX THE PROBLEM<br> <br> I have had smses, promises from their call agents and every type of communication - except my line being fixed.<br> On Monday 26 October, they suspended my phone line.<br> <br> I dont actually care anymore.<br> I'm too tired to document every single thing.<br> I just want my internet back & fixed - THAT IS ALL<br> <br> This is just really unfair as my business is taking a huge knock from this shocking service.<br> I used to judge people who use Hellopeter but I seriously feel powerless now.<br> I'm a small business and I really feel powerless here. Please help me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;231142;357;16;2;0;1;0;0;2;15/10/28 22:29;282;NULL;15/10/28 19:16;15/10/28 17:47;BE VERY CAREFUL OF THIS COMPANY;7,71E+12;Accounts;***;On the 24/10 at 11:08 I made payment of R279.00 at the 4U Menlyn Park store. Today I received an sms stating that Vodacom debited my ****ing account for the amount of R378.50. I had a look at my statement and on top of the charges I see R100.00 more added to my account. How the ****ing hell do you debit my account yet payment was made? This is not the first time I had a problem with your accounts department. I cant wait for this contract to be over with. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912066;754;14;2;0;1;0;0;2;15/11/02 14:17;282;NULL;15/10/29 10:54;15/10/29 9:35;lack of customer service;8,71E+12;staff;***;II went to exhange the size 7 shoes for a number 6 in the same pairs. I was told that it would be a pronlem without the slip which I understood. The lady at the entrance point told me that I needed a slip but could call the manager.amd ask her. After about 10 minutes I asked a lady coming out from the back if she was the manager where she rep**** no and pointed towards the manager allready and the entrance/exit heading out of the shop! I asked if she was the manger whereas she rep**** \yes\"". I told her about the shoes and that I did not have the slip. She said it would be a problem and that I needed the slip and was it bought on account or cash. I told her it was a gift that my monther bought here on her account. She said she still needs the exact date that it was purchased on said something to her satff and then headed out of the shop. I said I did not know and contacted my mother for he I'd number. They then checked at edgars next door for het account. Long sory short after more than an hour I asked the area managers number where all of the sudden the sparked to help me and checked on their system and found the date of purchase! No apologies nothing"""