No trolleys and baskets for customers

Hi, this is the 3rd time going to Sasolburg Pick 'n Pay where there are little or no basket-trolleys available in the allocated area in the store. I have laid a complaint previously and the store manager was simply not available. Today, a colleague and myself were being thoughtful by gathering 2 trolleys stacking it with baskets to push them through the till check point to simplify Pick n Pay staff's duties in putting the trolleys back in its respective bays.<br> <br> Eunice, pushed the trolley right back when we attempted doing this, she said the trolleys should remain on the other side of the tills and \they\" will collect them and push them back into where they belong. I was very upset and challenged the lady in saying that's the reason why there are never trolleys available in the shop. Is this the way customers should be addressed? she referred me to the supervisor, who advised she will do something about it later?? this was before lunch hour rush, please look into the way your staff speaks to customers and the neatness of your store."