SB
Shelley B
1 reviews | Active since Mar 2009
14 Apr 2016, 21:13
No stock of advertised special
You advertised Gold Crest honey last week for R35.90 a bottle and the stock is still not available . I have been back to the store 3 times. There is plenty of stock of Selwyn Segal honey. Today I asked to be given that brand at the advertised price. I was told they can't do that because they would lose money. Well why should I lose money just because you don't get your stock of an advertised special? This is false advertising. You shod not advertise a product that does not exist. Remember that if you don't keep your customers happy you don't have a business.
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Replies (1)Pick n Pay's replyOfficial
15 Apr 2016, 08:48Hello zog,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Pick n Pay's reply15 Apr 2016, 08:48
Official
Hello zog,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
