SL
Samantha L

1 reviews | Active since Feb 2010

19 Jan 2016, 08:25

NO STOCK - NO MANAGEMENT

I have been shopping at this Branch for the 5 years I have been living in Primrose. It is a small shop without much variety and generally the basics. Since they re-did it though there has been some more variety. However, their stock levels are just pathetic. \Managers"seem to sit on their raised podium just inside the main entrance and spend all their time on the phone. However I don't think they are Ordering Stock. Often shelves are just Bare. Here's a novel concept - how about Re-stocking them?! Last night was the cherry on the top - No mushrooms - this is a staple if I was looking for Artichokes or asparagus - understandable. Generally the attitude isn't welcoming or friendly if you do approach \""managers\"". I think it's time that I start shopping at an alternate Pick n Pay - this store seems to have settled very comfortably into the \""we have a captive market\"" zone so why Try harder. """

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jan 2016, 09:34
Official
Hello SAL71,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***