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gerard H

1 reviews | Active since Mar 2009

09 Nov 2017, 16:57

No stock, No lights

I went to the store just before closing time to look for Top Lay 18 eggs. Has been out of stock for a month now. Can't boil noname eggs because the shells are too thin. I was going to the tills when the lights went out. Thought there was a power outage but in fact the lights were turned off even though customers were still shopping.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Nov 2017, 08:17
Official

Good day Gerard,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas