mR
margarete R

1 reviews | Active since May 2013

02 Nov 2016, 12:20

no stock for over a month???

<p>Pick n pay advertised Emerald Butter 500g for R34.95 beginning October 2016. Despite numerous visits to the store in herm****, there is never stock of this product. I was given a "rain cheque" on 11 October, but what's the use if the stock does not seem to hit the shelves? I am wondering if this will ever happen. Pick n Pay does not even have the decency to reply to my e-mail to customer care on 27 October. Very disappointing!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Nov 2016, 10:37
Official

Good day Margarete,

Thanks for taking the time to address your concerns with us.

Please accept our apologies for the out of stock product.

We have been advised that the Emerald Butter has been discontinued and the stores will not be getting more stock of this item. Stores that did have stock of this product have sold out.

Kind regards,

Vanitha Venketas