1 reviews | Active since Jul 2013
No stock @ Liberty Mall
I come in every month from Howick to do our monthly shop at the Liberty Mall Pick n Pay as it is a bigger store so one would assume their stock levels would be sufficient. I felt I needed to let you know that I may as well shop at the Howick branch as they seem to be better stocked. Every time I have come in your Chicken fridges are empty. I also wanted to buy a large tub of biscuits there were 4 or 5 on the shelf with no prices or barcodes. One of the managers said he would go and find out the price and put them back on the shelf and we could carry on with our shopping and collect them when we had finished. I went back at the end of my shopping and they had been taken off the shelf. I then sent you a mail with a photo of your chicken fridges to [Email Removed] and to date I have had no response which only made me more disappointed with you lack of service towards your customers. Maybe writing here will grab you attention.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
