1 reviews | Active since May 2009
No stock and POOR service, No management
<p>Went to Pick n Pay on 02/10/2016 and 05/10/2016. Had a shopping list of 20 general items. Was shocked to only find 5 items I was looking for. They were out of stock were general items like Sunlight dishwashing liqued (750 ml green), Dettol soap (original), Mcain frozen sweetcorn (250g small pack), German Franks (Enterprise), All Gold Mustard, SPUR Grill basting sauce, Lays plain salted chips (small packs), Fruit & Chutney Cheese Naks (small packs). Also very frustrating to see that they only had three cashiers on both days. There were long queues and many people including me decided to just left out trolleys and baskets and left the shop without buying anything. Went then to Checkers Hyper, found all the items I was looking for and no long queues at the cashiers. Not sure why they only have 3 cashiers especially during lunch time hour when there are so many contractors buying prepared food??? This is not the first time this happened at this Pick n Pay. There are always items we can't find when go there. Does not look like management are doing anything to address the problem. Will definitely never support them again and also encourage family and friends to rather go somewhere else to avoid disapointment. Not sure why the service is so poor at the store but do believe that this will reflect on their income statements sooner than later as many people are fed up with their poor service. Spare yourself the effort and rather buy elsewhere.</p>
Good day Braam,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the out of stock items and the poor service received.
We appreciate your feedback and value you as a Pick n Pay customer.
We are busy addressing your complaints with management.
Kind regards,
Vanitha Venketas
Good day Braam,
Thank you for taking the time to write to us.
Please accept our sincere apologies for the out of stock items and the poor service received.
We appreciate your feedback and value you as a Pick n Pay customer.
We are busy addressing your complaints with management.
Kind regards,
Vanitha Venketas
