UM
Ursula M

1 reviews | Active since Nov 2010

28 May 2020, 17:09

No stock and **** advertising

You go to the Plattekloof village branch to buy the specials advertised. Stand in queues outside because of covid 19. Get in and hardly stock. No stock of the Lamb chops special, fish fingers, Veg (no sweet potato), no self raising flour. The bulk pork packs special states, leg of pork, chops, rashers and stew meat. I buy 2 large packs and when I got home the packs consisted of NO RASHERS, NO LEG OF PORK. the leg of pork were cut into chops, 4 normal chops and stweing meat. Even the picture on your pamphlet show the leg of pork. The no stock issue and the **** advetising is unacceptable

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Replies (1)
Pick n Pay
Pick n Pay's reply29 May 2020, 14:06
Official
Good day Ursula,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time.  Kind regards,
 The Pick n Pay Team