CK
Chantelle K

1 reviews | Active since Dec 2013

26 Jul 2016, 12:04

No Stock and drinks always hot

<p>Went to Pick n Pay to buy Fresh Baked White Bread and some Bean Stew. At the bakery they tell me they not baking white bread today only brown and they dont have bean stew its finished at 13:00. There 2LT Coke is always hot as I complaint about a year back of the some issue of the coke's that are always hot is was said they going to build fridges just waiting for the go ahead from head office but still we get hot drinks. When I phoned the number on the slip the phone just rings( ********** 766) had to dail another number the lady i spoke to first wanted to deny but when she went to the floor and come back she said they did not receive their white bread flour so they cant make white bread for today. How do you explain that to all your customers wanting white bread. How pathetic. There service is really up to ****. And lots of customers are complaining about this branch.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Jul 2016, 07:39
Official

Dear Chantelle

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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