1 reviews | Active since Dec 2016

27 Jan 2018, 11:40

No stock

Went to the Boksburg branch. No stock of a biscuit special. When I asked for stock from a staff member I was told to ask the merchandiser. How rude!!!!!!!

0
Replies (1)
Pick n Pay
Pick n Pay's reply30 Jan 2018, 12:59
Official

Good day Michelle Lottering,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua