1 reviews | Active since Nov 2014
No staff on floor
No staff on duty as usual. Unmarked items again in fruit and veg dept. No staff to check price. Went to info counter- no staff. Went to office found one person who took a LONG time to look up price on his computer. Your records will show this is an ongoing problem at your Cradlestone branch. Please don't get the manager to call me as that has not helped in the past.
Good day Philip,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Philip,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua