NO STAFF AT TILLS

I went to Woodmead Hyper today (Tues) - being the end of the month one would think that a hyper would have most of (if not all) their tills open, but no this branch continue to do what they have been doing for months and months - that is they have some 40 or so tills in the store AND two entrances, but on most occasions at least half these tills are closed AND this happens on a regular (if not daily basis). When is this store going to have a major overhaul in management, staff etc. Clearly till staff at this hyper are NOT trained to deal with customers - I waited about 10 mins in the basket queue while others turned back to try a trolley queue because this queue was so long - when I did finally get to the front - the lady glared at me - no hello or any greeting whatsoever - when I asked for a packet - she threw it on the counter - I could go on and on but there is no space here to list all the complaints at this hyper - it really is time something is done and done soon - I know I am NOT the only one complaining about this branch - I will in future go the new Kyalami on Main branch which is also closer to where I live! They have good, friendly, helpful staff there! Shocking!