1 reviews | Active since Dec 2016

03 Jan 2018, 20:20

No staff around

I went to the Pick 'N Pay in Boksburg this afternoon. I went to the biscuit aisle to check if a certain item was still on special. I couldn't find the item, so I thought I would ask your staff if you had stock. I couldn't find your staff anywhere, not even from the wine section, to the back fridge section. How is it possible that you don't have staff around. Do you simply not want to assist your customers. Seems like it is an issue.

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Jan 2018, 11:42
Official

Good day Michelle,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas