No services rendered for nsfas students

Good morning

Can someone explain to me the poor service rendered at Maponya Mall My cousin went to ask to withdraw her Nsfas money and she was advised to go to Fourways as they don't render those services. Where must these students get the money to go as far as Fourwwhile they live in Soweto? This is the same money that pays your salaries. So what is different or special about Fourways service that you guys at Maponya cannot learn and offer the services? If this is how you treat your customers, then you all need training kn customer care.

She had to go back home hungry while she had money. If you dobtvoffer those services then, when are you planning to look into serving your Soweto customers with such services and why does it take us to complain for your company to see the needs of Soweto residents?

Whoever is responsible for your Marketing department surely have a strategy to reconsider yazi

I am disappointed and ****ed off with how you treat customers in your Soweto Maponya with such a name of a dignified man.