NO SERVICE! Pick and Pay needs to go and find out the meaning of asap

Pick and Pay asap, 1st and last time I will ever use this service! I ordered milk at 13h45, still waiting!!! Every time I check the delivery status on the app it gets extended. It has been almost 6 hours! They have no clue! The customer service number does not get answered in just a load of bull**** advertising about all their GREAT offerings! If they cannot even deliver 4 boxes of milk in an hour as advertised as I have no interest in any of the other bull**** offers they keep blabbering about whilst you are holding for their so called customer services to answer the phone. I am highly dissatisfied and will never make use of them again!!