No Service, No delivery
Online Shopping. One would think it's supposed to be convenient. Far from it. Lesson learned. In fact a great lesson at that, I once tried it when they had just started this service, it was a terrible experience back then. Fast forward a few years, one would think it would have improved ten fold. If anything it's gotten worse.
I purchased my groceries they were supposed to be delivered today between 4&5 pm. It's now 6:15 on a Friday night, so guess I won't receive anything this weekend either.
I'm disgusted at this service, why set a late delivery time on a Friday when you clearly cannot deliver on your promise?
I will never enter a pick n pay again, next time I'll order Woolworths online
Good day Chase,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing the issue with our Online team to prevent this happening in future.
Please feel free to contact us directly for any future queries/complaints and we will gladly assist: ***
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind Regards,
Anwar Mooideen
Good day Chase,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing the issue with our Online team to prevent this happening in future.
Please feel free to contact us directly for any future queries/complaints and we will gladly assist: ***
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind Regards,
Anwar Mooideen