LB
Leandri B

1 reviews | Active since Nov 2015

29 Feb 2016, 09:45

NO SERVICE at Restaurant

We went to Thymes Cafe at little falls Pick 'n Pay yesterday 28/02/2016. Waited about 5 minutes, nobody seated us. We sat our selfs down, grabbed our own menus. Manager came to our table and said waiter should be with us shorltly. We stayed seated for +/-30 minutes when we got up to leave. Nobody acknowledged us and the waitiers even ignored us when passing by. We are highly upset. We have breakfast at Thymes Cafe every time we do our Sunday shoppping at Pick 'n Pay and we never experineced this. We will surely think twice when going to shop at Pick 'n Pay again.

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Feb 2016, 11:33
Official
Hello LeandriB87,

Please accept our apologies for this poor experience and for any inconvenience caused.

I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee
Customer Care
Ref. MIL 116