CS
Cheryl S

1 reviews | Active since Feb 2010

25 Jan 2016, 10:54

No Service At All

Went to the cigarette counter - there were NO staff. Went to buy a pool cleaner with my shopper card - there were NO staff. Went to buy a book advertised on their page - NO Book and NO STAFF. The staff do not want to assist. So much for opening a shopper card - landed up at Makro - their staff are at least helpful. I was warned not to go there by my neighbour and my mother - Northgate has such a bad reputation I am surprised they are still open.

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Jan 2016, 11:52
Official
Hello CherylSp,

Please accept our sincere apologies for your poor service related experiences at this store.

I have escalated this matter to our Store GM and our Inland Hyper Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee
Customer Care
***