NL
Nomvuyo L

1 reviews | Active since Oct 2016

17 Jan 2017, 20:01

No service

<p> </p> <p>Smart shopper card #: ********** ********** 05<br />Credit amount: R 1226.35</p> <p>On the 23 December 2016, I made a purchase at Goldman street branch [Florida] and forgot to present/swipe my smart shopper card [neither did the cashier ask if I had one]. I reported the matter to the Itumeleng [Superior on duty], she advised that my points will be appropriately credited and requested that I come back the next day as the head office was non operational then.<br />I did so the next day, she wasn't able to scan and email the head office.<br />Would you please assist credit points into my card - have attached the receipt and my shopper card.</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Jan 2017, 08:59
Official

Good day Nomvuyo,

Thank you for taking the time to write to us.

Kindly email us a copy of your till slip together with your Smart Shopper card number to: ***

Apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen