ML
Muazza L

1 reviews | Active since Jul 2012

29 Oct 2015, 17:17

no service

I placed an online order, received it and found a few discrepancies. Called the call centre, consultant seemed uninterested, unsympathetic and was not helpful in any way whatsoever. <br> Still waiting for feed back, been 3 days. Awful service for such a huge company. Pathetic really. Aside from tbe fact that 20 items of my order could not be supp**** so I have to go in store My way. What's the point. Never again and would certainly not recommended [URL Removed] in fact I would strongly advise against it.

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Oct 2015, 08:45
Official
Hello Muazza Latib,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused..

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***