cM
cherisse M
1 reviews | Active since Sept 2011
08 Mar 2019, 23:54
No service.
I complained to the PnP customer care line on Wednesday 6 of march about a bottle of milk. To be told someone from the particular branch will be touch with me the next day, well the week has come and gone and no one has contacted me.
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Pick n Pay's replyOfficial
18 Mar 2019, 12:55Good day Cherisse,
Thank you for taking the time to address your concerns with us.
We see a letter was sent to you and R24 worth of points were loaded on your smart shopper card for the milk. Apologies for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
We see a letter was sent to you and R24 worth of points were loaded on your smart shopper card for the milk. Apologies for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply18 Mar 2019, 12:55
Official
Good day Cherisse,
Thank you for taking the time to address your concerns with us.
We see a letter was sent to you and R24 worth of points were loaded on your smart shopper card for the milk. Apologies for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
We see a letter was sent to you and R24 worth of points were loaded on your smart shopper card for the milk. Apologies for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team